The role of Work Family Conflict on Burnout and Organizational Citizenship Behaviors on Nurses in Health Sector in Pakistan.

Abstract

Now a days’ the health sector has become the center of attention for researchers and practitioners. Nurses’ role in curing and caring is very crucial and vital in delivering the services. The role of work family conflict needs to be understood in terms of management and the role of burnout along with the organizational citizenship behavior. This study novelty lies in an investigating the role of work life conflict along with burnout and organizational citizenship behavior in the twin cities of Pakistan, particularly in the health sector which has previously ignored by the researchers’. This study developed two hypotheses to achieve the objective of the study. Data were collected through questionnaire and sampling technique was the simple random sampling from 200 respondents’. The findings of the study reveal that work family conflict has positive effect on job burnout and no effect on organizational citizenship behavior. Findings
are important for the hospitals top management to implement the proper practices of organizational citizenship behavior in order to develop the organizational citizenship behavior in nurses which in turn will lead to better performance and reduce the work family conflict. Results are crucial for practitioners and researcher to further investigate the possible reasons of work family conflict and burnout and organizational citizenship behavior role, particularly in Pakistan.