An Examination of the Knowledge Sharing Behaviors between Members of Virtual Communities of Practice

Abstract

Knowledge sharing is seen as one of the most vital processes for knowledge management and virtual communities of practice (VCoPs). In this study, knowledge sharing behaviors between members of VCoPs and opinions about their community were investigated. We employed a qualitative research design. Data were gathered on the members through online observation of the messages in the VCoPs. Additional data were collected via semi-structured individual interviews. The results of the survey showed that the majority of the activity was Sharing Knowledge, followed by Talk/Conversation and Request. The most common type of knowledge shared was Sharing Resource. Results also showed that there was a significant difference between gender, time to become a member, means of communication used, types of knowledge and activities. Our results showed that people are more likely to participate in such communities because of “tangible returns”. The findings revealed that sharer members appear to be main motivator. On the other hand, disrupted issues were seen a major barrier.